The Lunburg Atelier Care Service
Stewardship is not a service we offer; it is the second half of our promise.
We reject planned obsolescence.
Every Lunburg commission is engineered for inheritance, not replacement, and our 50-year warranty stands as proof of this conviction.
The Living Surface
The Atelier Care Service exists to complement this guarantee: to ensure that your piece does not merely endure, but evolves. With proper care, your Perpetual Leather will develop the rich patina that records your journey, deepening in character with every year.
In Your Hands
Your piece is designed to be cared for at home. By following our simple care instructions, you can maintain its beauty and resilience yourself.
The Annual Return
However, should you prefer professional attention, you may return your piece to our Fes atelier once each year for deep cleaning, conditioning, and the revival of its natural resilience. This service is included with every commission and remains available to you for the lifetime of your warranty.
Verifying Provenance
To access the Atelier Care Service, please present your warranty certificate or Digital Ledger entry. This allows us to confirm that your piece is an authentic Lunburg commission and to retrieve its production records before inspection.
A Shared Responsibility
The custodian assumes responsibility for transportation to and from our atelier.
Stewardship is a partnership. You care for your piece daily; we care for it professionally. This service exists to support thoughtful ownership. Should a piece arrive showing evidence of misuse or prolonged neglect, we may decline restoration.